Train journeys in India are an essential part of travel, whether for work, leisure, or long-distance commuting. However, one of the most common concerns for passengers has always been the availability and quality of food during their journey. The traditional train food has often been criticized for its lack of hygiene, poor quality, and limited choices. But with the advent of RailMitra, ordering food on train has become as easy as it is convenient. This innovative app is changing the way passengers experience dining while traveling by train, offering a wide range of meal options and delivering them directly to your seat.RailMitra is a food delivery service designed specifically for train passengers. It connects passengers with local restaurants and food vendors, providing a platform where users can order meals in advance or on-the-go during their train journey. Through the RailMitra app or website, passengers can browse a variety of food options, place their order, and have it delivered directly to their seat at the station or during the journey. The app also integrates with IRCTC, India's premier catering and tourism corporation, making it easy to access food at stations across the country.

Frequently Asked Questions (FAQs)

Q. How can I order food through RailMitra?

Ans: You can download the RailMitra app on your smartphone or visit their website. After entering your PNR number (Passenger Name Record) and train details, you'll be shown a list of food options available during your journey. You can select your preferred food, customize your order, and pay online. Your meal will be delivered at the station or directly to your seat at the scheduled time.

Q. Can I order food before my train journey begins?

Ans: Yes, RailMitra allows you to place orders in advance. You can schedule your meals for the day and time of your train journey, ensuring that food will be delivered right when you need it. This feature is especially helpful for passengers who want to avoid last-minute decisions or who may not have access to food during certain hours of travel.

Q. What types of food are available through RailMitra?

Ans: You can choose from regional specialties, popular Indian dishes, fast food, desserts, beverages, and more. Whether you prefer a vegetarian meal or a non-vegetarian option,

Q. Is the food served through RailMitra hygienic and safe?

Ans: Yes, RailMitra takes hygiene and food safety very seriously. The platform collaborates only with certified vendors and restaurants that follow stringent quality control standards. All food is prepared under hygienic conditions, ensuring that you enjoy a clean and safe meal while traveling.

Q. How do I track my food delivery?

Ans : RailMitra provides real-time tracking for your food order. Once your meal is confirmed, you will receive updates on its status, including when the food is being prepared, dispatched, and when it will arrive at your seat. The app gives you estimated delivery times, so you can stay informed throughout the journey.

Q. Can I cancel or modify my order?

Ans: RailMitra allows you to modify or cancel your order, but it must be done within a specified time frame (typically before the food has been dispatched). If you need to change your order or cancel it for any reason, it’s best to do so early to avoid any inconvenience.

Q. How do I pay for my food order?

Ans: It supports multiple payment options for your convenience. You can pay via credit or debit card, net banking, UPI, or mobile wallets like Paytm and Google Pay. The platform ensures that the payment process is secure and easy to complete.

Q. Is RailMitra available for all train routes?

Ans: RailMitra works across a wide range of routes, connecting passengers with food services on most major Indian railways. When booking your meal, the app will show you a list of stations where food delivery is available for your specific train.